Buying a new, next-generation console is supposed to be an exciting thing. But this generation, pre-orders for the two upcoming consoles, the PlayStation 5 and the Xbox Series X, were more of a time for frustration and disappointment as the preorder periods for both consoles turned into complete fiascos. So what happened? The PlayStation 5 pre-orders were the first to launch — prematurely, apparently. While pre-orders were supposed to start on September 17, they actually went live on September 16 with almost no warning. Within minutes, both versions of the PS5 were sold out everywhere, and even those who thought they’d managed to snag one would find it vanishing from their carts. For those who’d made the dreadful mistake of eating dinner because they weren’t expecting the pre-orders to go live (such as myself) they completely missed even the opportunity to buy one. Sony later apologized for the mess, saying it “could have been a lot smoother” (you don’t say) and promising to release more of the consoles for pre-order. Let’s hope that’s true because, according to Press Start’s Shannon Grixti, at least one retailer has already sold their total 2020 stock. One wonders if the company is having to scramble to make more PS5s, as initial reports said it’d limit supplies at launch. Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that. Over the next few days, we will release more PS5 consoles for preorder – retailers will share more details. …Continue readingWhy were the PS5 and Xbox Series X pre-orders so chaotic?